Ordering & Payments

Acceptance of your order

We will notify you by email as soon as possible to acknowledge receipt of your order, and to provide you with an order number. If we are unable to fulfil your order, following this acknowledgement, we will contact you by email or telephone advising you of this.

Our acceptance of your order will take place upon payment for the product(s) ordered by you. We reserve the right not to accept your order, if we have identified a product or pricing error, or if we are unable to obtain authorisation for your payment. Please remember that once we accept your submitted order for goods on this website, this will be a legally binding contract.


You may pay using a debit card, credit card or via Paypal. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery of products.


The price of our products is as shown on our website. The total price, including delivery, will be shown at the ‘checkout,’ prior to submitting your final order. If, by mistake, we have under-priced a product, we will inform you as soon as possible, and offer you the option of reconfirming your order at the correct price or cancelling your order.  If you cancel, we will refund or re-credit any sum already paid by you.

All of our prices are in UK pounds, and are exclusive of delivery charges. We accept all major credit cards, debtit cards and Paypal. 

The default currency of the site is UK Pounds, although you can select to view approximate prices in other currencies.

Credit Card Security

Our ordering system is secured by WorldPay, to maintain the highest level of confidence in the security of your personal information. WorldPay provides you with assurance that sensitive data exchanged within the site are secure and encrypted, when your browser establishes a secure (SSL) connection with the site.

credit-card payment

Your security is guaranteed because WorldPay uses the latest security measures to protect your details when you shop with us. They use 128-bit SSL Software to encrypt your payment card information, when you place an order on our secure server. For your added security, all payment transactions are processed automatically by WorldPay therefore we do not store any credit card details on our servers.

Your credit card company may also carry out security checks to confirm that your order is genuine. If the issuer of your payment card refuses to pay or does not, for any reason, authorise payment to SpiceWala, we will not be liable for any delay or non-delivery of merchandise.